Support & FAQ

Got a question? Check the FAQs below or send us a message — we're happy to help.

Frequently asked questions

What is BudgetReal?
BudgetReal is a simple personal finance app for iOS and Android. Track monthly income and expenses, categorize spending, and monitor your net worth — all in one clean dashboard.
Is BudgetReal free?
Yes. BudgetReal is free to download and use. The free version includes all core budgeting features and is supported by occasional ads.
What is BudgetReal Pro?
BudgetReal Pro is a one-time upgrade that removes ads forever and unlocks lifetime Pro access. It's a single purchase — no subscription.
How do I remove ads?
Open the Store tab in the app and purchase BudgetReal Pro. Once the purchase completes, ads are removed immediately and you'll see a PRO badge on your profile.
How do I restore my purchase?
Go to the Store tab and tap Restore Purchases, or use the Customer Center in the app. Make sure you're signed in with the same Apple ID or Google Play account you used to buy Pro.
Can I sign in with Apple?
Yes. On the sign-in screen, tap Sign in with Apple to create an account or log in quickly without a password.
Is my data backed up?
Your entries are saved on your device and linked to your account. We recommend keeping your device backed up through iCloud or Google. If you need help recovering data, contact us.
Does BudgetReal work offline?
Yes. You can add and view entries without an internet connection. You'll need a connection to sign in, sync purchases, or load ads in the free version.
How do I delete my account?
Open the Profile tab in the app, tap Delete account, and confirm. This permanently removes your account and synced data. If you need help, email us at deccoo.prog@gmail.com.
How do I contact support?
Email deccoo.prog@gmail.com or use the contact form below. We read every message and will get back to you as soon as we can.

Support

Email: deccoo.prog@gmail.com

Response time: within 2–3 business days.

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